As the Scrum Master for a 14 person cross-functional team, I coached in Agile processes and unblocked their way to delivering an iOS mobile point-of-sale application for a large athletics retailer in just 3 months time. After an initial pilot program in two stores, the client's executive leadership was so thrilled with the results that we began scaling the application for deployment to every store in the United States. As a response, I led the team in a transition from Scrum to Kanban (Scrumban) so that we could remove unnecessary processes and better respond to changing needs from production.
I also drive the strategic vision and architectural design as the Product Owner for an internal intranet web development project. Motivated by the process changes I led in my own client project, this team has 12+ volunteers from both my existing team and outside it. Under my direction, we pivoted from a wiki-based system to a custom Ruby on Rails modular application in just 2 months to improve our development process and work in separate streams.